Hours: Mon-Fri 8:30am-5:30pm Sat 8am-1pm

Phone: 417-840-2348

FAQ

With years of landscaping experience and a botanist on staff, we field questions daily about plants, landscaping, and the products we carry. Here are the most common questions!

Topics

Topic
Do you guarantee your plants or have a warranty?

Give us a call if you see a plant struggling and we’ll be glad to offer tips. See our full plant warranty policy here.

417-840-2348

What is your return policy?

You can read our full return policy here.

Do you have a contractor discount?

Yes, we offer discounts for contractors and landscapers. See everything we offer on our Contractor page. We’re proud to serve the Marshfield, MO area with landscape supplies.  

Is delivery available for purchases? 

We can deliver most in-stock items within a week. Delivery prices vary widely depending on how far away from the store you are and if heavy equipment is needed to offload the products. 

Our small gift delivery charge is $10 within 15 miles. 

For landscape items that require a trailer or dump truck, we charge $125 for delivery within 15 miles of the store. Add $6 for each additional mile. 

If you do not have the equipment to offload pallets or heavy materials, we can bring unloading equipment for $250, within 15 miles.  

How much mulch, topsoil, compost, or rock do I need?

Use our Cubic Yard Calculator to find out how much you need based on the size of the space and the depth of the material.

Can you assist with designing my landscape? 

Absolutely! Just bring in pictures or a sketch and measurements and we can give plant recommendations. For more in-depth help, check out our DIY with a Pro package. Or if you want a professionally designed and installed landscape, our parent company, Custom Creations, can provide the expert help you need. 

What would you recommend to attract hummingbirds?

Cardinal flower, bee balm, lavender, hostas, lantana and fuchsia are all great options for attracting hummingbirds to your yard. Providing a water source and avoiding long-lasting pesticides will help as well.

Can I plant outside in the fall and winter? 

Yes! Actually, this is the BEST time to plant your trees, shrubs and perennials. In the fall, the temperatures are less extreme, so it’s less stressful on the plant, and in the winter, the plants are dormant, so they don’t experience transplant shock. 

Learn More

Guide to Planting Perennials, Ornamental Grasses, and Shrubs

Are there any special care instructions for newly planted trees? 

Newly planted trees should be watered regularly until they’re well-established. It’s also important to mulch around the base and protect them from harsh weather conditions in their first year. We have a planting guide here with lots of tips for healthy plants.

Learn More

Mulching-In New Landscape Plants

How to Water Newly-Planted Landscape Plants

Tree Planting & Staking Guide

Cedar Mulch
Cedar Mulch
Dark Brown Mulch
Dark Brown Mulch
Can I transplant my shrub or perennial?

There is always risk in transplanting anything, but it is possible. The best time to do it is in the fall, when conditions are milder. Make sure to dig up as many of the roots as you can, and water the plant really well for several weeks after. Applying microbes like SoilCare (for perennials) or BioSoil (for shrubs) can give the plants the boost they need to help with the transplant. 

Learn More

How to Water Newly-Planted Landscape Plants

BioSoil Bottle- 1 gal
BioSoil
SoilCare Bottle- 1 gal
SoilCare
What's the best time to prune flowering shrubs?

For most plants, the best time to prune is in the winter when they are dormant. However, there are some exceptions, such as lilacs, azaleas, forsythias, big leaf hydrangeas, oakleaf hydrangeas, and mountain hydrangeas, that only bloom on old wood and should only be pruned after flowering. 

Learn More

Pruning Tips

When is the best time to fertilize my landscaping plants? 

Fertilize your trees and shrubs in spring and fall. Annuals and perennials can be fertilized every 3-4 weeks. 

Learn More

Fertilizing Your Landscape Plants

Gardener's Special Fertilizer
Gardener’s Special Fertilizer 11-15-11
Fertilome Water Soluble Plant Food
All Purpose Fertilizer 20-20-20
Fertilome Acid Loving Water Soluble Plant Food
Acid Loving Fertilizer
How can I change the color of my hydrangeas?

If you have bigleaf hydrangeas, you can probably control the colors of the flowers! The secret to this color transformation lies in the soil’s pH level. Pink or purple flowers emerge in soils with higher pH levels, which are more alkaline, while blue or white flowers appear in more acidic soils with lower pH levels. 

To achieve blue hydrangeas, gardeners can lower the soil pH by adding Garden Sulfur and Aluminum Sulfate, following product instructions carefully. However, patience is key, as it takes several weeks for the soil’s pH to adjust and the hydrangea’s color to change.  It is recommended to apply every 10-14 days until the color has changed to your desired level. 

Learn More

Aluminum Sulfate- 4 pounds
Aluminum Sulfate 
Soil Sulfur
Soil Sulfur
I think my shrubs have a fungus. What should I do?

If your plants are affected by a fungus, we recommend pruning off all the affected leaves. We also offer fungicide products that can be used for treatment. It’s important to remove the affected parts to prevent the spread of the fungus and to use the fungicide as directed for the best results. 

Learn More

Systemic Fungicide
Liquid Systemic Fungicide
Copper Fungicide RTS-2
Copper Fungicide
Why aren't the flowers on my shrub or perennial blooming?

There could be several reasons why your plant isn’t blooming, you can read the full list here.

How can I protect my garden from pests naturally?

To protect your garden from pests naturally, you can use methods like companion planting, which involves growing certain plants together to repel pests. Also, encouraging beneficial insects like ladybugs and lacewings, which prey on pests, is effective. Spinosad soap and diatomaceous earth are other natural options. See our full article on Integrated Pest Management for more tips. 

Learn More

Integrated Pest Management (IPM)

Diatomaceous Earth
Diatomaceous Earth
Spinosad Soap
Spinosad Soap
How can I safely remove aphids from milkweed plants?

There are a couple of options to try: 

  1. Wash the plants with soapy water. 
  1. First use a heavy stream of water to knock the aphids off, then apply an insecticide to the ground where the bugs fell.

Learn More

Integrated Pest Management (IPM)

Horticultural Oil
Horticultural Oil 
Triple Action Insecticide Fungicide Miticide
Triple Action
Neem for Organic Gardening
Neem
What is the best time of day to water my garden? 

The best time to water your garden is early in the morning. This allows the water to soak into the soil before the heat of the day can cause it to evaporate. Morning watering also helps the foliage dry quickly, reducing the risk of fungal diseases. 

How can you tell if a plant is overwatered?

Signs of overwatering include yellowing leaves, soft and mushy stems or roots, and a general droopy appearance. If the soil feels soggy or smells musty, it’s likely overwatered. 

What is the best way to water my garden?

The best way to water gardens is to use a soaker hose or drip irrigation to deliver water directly to the roots. This method reduces water waste and prevents diseases by keeping the foliage dry. Water at the base and keep water off the stems and leaves. Also, do not allow soil to splash onto the plant- this can quickly introduce fungus. Use mulch to prevent splashing. Water deeply and regularly, especially during dry spells.

Learn More

Cedar Mulch
Cedar Mulch
Dark Brown Mulch
Dark Brown Mulch
What is the best way to mix soil for a garden?

For a balanced garden soil, we recommend a mix of compost and topsoil, typically in a 2:1 ratio. Compost provides nutrients while topsoil helps retain moisture. 

Learn More

Organic Compost
Organic Compost
Topsoil
Topsoil
What's a good natural fertilizer for vegetable gardens? 

Compost is an excellent natural fertilizer for vegetable gardens. It provides a wide range of nutrients, improves soil structure, and helps retain moisture. Other options include well-rotted manure, fish & seaweed emulsion, and Bone and Blood Meal

Learn More

Organic Compost
Organic Compost
Bone and Blood Meal
Bone and Blood Meal
Neptune Organic Harvest Fish and Seaweed Fertilizer
Neptune’s Fish/Seaweed Fertilizer 2-3-1
How often should I fertilize my houseplants? 

Most houseplants benefit from fertilization every 4-6 weeks during their active growing season. All houseplants also benefit from a probiotic like SoilCare to improve nutrient uptake, which in turn reduces fertilizer use. 

Learn More

The Benefits of Liquid Plant Probiotics

Neptune Organic Harvest Fish and Seaweed Fertilizer
Neptune’s Fish/Seaweed Fertilizer 2-3-1
Jobes Houseplant Fertilizer Spikes
Jobe's Houseplant Fertilizer Spikes
Osmocote-Flower-and-Vegetable-Fertilizer.png
Osmocote
Liquid Cactus Plant Food
Liquid Cactus Plant Food 2-7-7
Fertilome Water Soluble Plant Food
All Purpose Fertilizer 20-20-20
How do I care for an African violet?

African violets prefer to be watered from the bottom, and it’s best to use a pot that facilitates this. We also recommend using a specific African violet potting soil for the best results. They also need 8-10 hours of indirect sunlight, as well as 8 hours of dark per day. 

Learn More

African Violet Mix
African Voilet Mix
What are "Heirloom" and "Open-Pollinated" Seeds?

Lots of modern seeds are hybrid, meaning that two plants were purposely crossed based on their desirable traits. You can get a larger or healthier crop, but when you plant the seeds of a hybrid, the next generation will only have traits of one “grandparent”. Hybrid seeds can’t be saved reliably.

“Open pollinated” seeds are allowed to repeatedly cross with any other plant in the growing area- with the help of pollinators like butterflies, bees, and birds. You can save seeds from different specific plants over the years and create a garden that’s perfectly suited to your growing conditions.

“Heirloom” means the seeds have been passed down 40 years or more, while being allowed to open pollinate. This means that they are probably already suited for certain growing conditions and have been selected for traits like taste, heartiness, and pest resistance.

How can I help my newly-planted trees thrive?

Follow the 10-Gallon Rule: provide 10 gallons of water per week for every inch of trunk diameter (measured 12″ above the ground).

Example: A 4″ diameter tree requires 40 gallons per week.

The Method:
Water must flow slowly to deeply saturate the root ball. To prevent runoff, we recommend using a tree soaker bag (available at Grass Roots) or a bucket with a small 1/8″ hole to regulate the flow.

The Schedule:
Weeks 1–4: Full amount (10 gallons per inch).
Weeks 5–8: Half amount (5 gallons per inch).
Ongoing: Water as needed during dry spells or low precipitation.

Don’t forget to water during the winter, even in dormancy the root system needs water to survive.

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